REVIEW: Luminous Themes – Premium Weebly Templates

REVIEW: Luminous Themes – Premium Weebly Templates

custom weebly themes

*This post has been updated as of December 10, 2018*

*UPDATE: I have been receiving more comments from upset Luminous Themes customers. Apparently, their customer support has been brutal over the past year or so. I’m not sure what the current state of the company is so, at this point, I recommend you avoid working with the company. If you are looking for quality Weebly themes from a reliable company, Webfire Themes is your best bet at this point.*

You’ve heard me preach about how great Weebly is for quite some time now. And I will continue to do so, until I CONVERT THE MASSES.

However, one of the disadvantages of Weebly has been their poor choices of themes. They just didn’t have the same level of quality that their competitors had. Squarespace, WordPress, even Wix was blowing them out of the water.

Thankfully, Weebly made some big upgrades to their themes with their massive Weebly 4 update.

That said, sometimes you still just need a little something extra. And that’s where third party Weebly themes come into play.

I’ve covered some of my favorite Weebly theme providers already, with full reviews on Webfire Themes and Baamboo Studio. Today, we look at a relatively new player on the scene, Luminous Themes.

Initial thoughts

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Luminous Themes might have the best looking website out of any of the theme developers I’ve reviewed to date. It’s clean, simple, makes great use of images and graphics, and flows perfectly as you scroll down.

Most importantly, it has all of the info you need right on the single page you land on. No need to click around to different pages to find the info you’re looking for.

Everything looks great, and theeeeennn we get to the bottom of the page.

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Oof. Use of unlicensed stock photos on your main website? Not a great start Luminous…

But, enough nitpicking.

nacho libre nitty gritty gif

Themes quality

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The first thing I noticed is that Luminous has a much smaller selection to choose from. With a total of just 3 themes, that puts them behind Webfire’s 11 and Baamboo Studio’s 9.

But you know what? That’s ok. Because while those other developers may have more to choose from, I would actually only consider purchasing about half of them. The others are just too out-of-date.

Quality over quantity, friends. Every time.

I’ve personally used Luminous themes in websites I’ve built for clients, and the quality is definitely there.

These templates have all of the features you’d come to expect from a website template. Slideshows, video headers, parallax backgrounds, etc.

But one of the coolest features I found was the preset individual page templates. If you have a difficult time getting creative with your web design, these page templates can be very helpful.

While the other developers have something similar, it mainly consisted of different custom headers. The Luminous themes go the extra mile and customize the entire page for you.

And, of course, you can try out a live demo of all themes before buying.

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And at $39, Luminous Themes are among the most affordable on the market.

There are no separate licenses, either. Just one purchase allows you to use the theme as much as you’d like. Web designers rejoice!

“One Flow”

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Luminous touts this unique feature called “One Flow”.

It describes it as such:

Ethereal is powered by the latest and greatest in web technology. It was crafted with pixel-perfect design technology, and with OneFlow, your website will look simply stunning on all devices. Over 60% of website visitors come from mobile, and Google favors websites with responsive design. That’s why Ethereal is the perfect choice to boost your business.

From what I can see, it is essentially their own marketing lingo for responsive website design. As such, it is obviously not a feature unique to Luminous Themes.

Kudos to marketing lingo, though!

Ease of use

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One of the best features of Weebly is its simplicity and ease of use.

Naturally, you’d want to use themes that preserve that simplicity. At least, as much as possible. Otherwise, you may as well get into building a custom WordPress site.

Fortunately, Luminous Themes does a great job of keeping things simple. While it doesn’t quite hit the high bar of simplicity that Baamboo Studio offers, it does have some unique features.

Like I mentioned earlier, those individual page templates will be a life-saver for many. While most theme developers merely help with changing up the header on each page, Luminous Themes provides different templates for the entire page.

For those who lack that creative spark, this will be most welcome feature.

And, if you’re going to go through the trouble of using 3rd party Weebly themes, you will need to mess around with a little bit of code at some point.

This is where Luminous does something that I haven’t seen from any other developer…

The main reason you would ever need to mess around with code is to change the colors of the little things, such as buttons and links.

It can be pretty frustrating searching through lines and lines of code to find where you need to make these changes.

Luminous Themes lets you know what the color settings are for pretty much everything right at the beginning, bunching it all together before the lines of code start.

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This makes it much easier to then search through the lines of code. Now that you know what the color settings are, you can just search for that color in the search feature at the top, and make the necessary changes. (I hope I explained that properly!)

Love it.

Like a good developer should, Luminous provides full instructions and step-by-step guides with the purchase of every theme.

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It’s all there.

There’s even a section to report bugs, if you happen to run into any.


Even with the best instructions, guides, and tips and tricks, there will be times you will need customer support.

Now, I need to be honest here. I haven’t had much experience with Luminous Themes’ customer support. Mainly, because I haven’t needed it.

While that is great for obvious reasons, the downside is that I don’t have much to share with you regarding Luminous Themes’ support.

The correspondence I have had with them has been very timely.

Also, they have this support section located on their website:

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I setup an account to check it out. What I found was, to say the least, lacking…

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*tumble weeds roll through*

It’s possible that this is a new feature that Luminous Themes is working on but, if that’s the case, there is no sense in having this up on the website right now. It just looks bad as is.

Again, all actual communication I have had with Luminous Themes has been great. Perhaps they are a bit old-fashioned and simply prefer email.

Overall review

While Luminous Themes is a newer player in the market of 3rd party Weebly themes, they have a lot going for them. Great quality themes that are simple to use is what’s most important here.

RELATED: How to Get Your Weebly Website on the First Page of Google With Killer SEO

However, there is definitely room for some improvement. More selection of themes and a better knowledge base would go a long way towards instilling more confidence in prospective buyers.

All said, I would still recommend their products, and will continue to use them in my own website design projects.

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21 Responses

  1. Yep +1 for awful customer support from these guys 🙁 Theme is riddled with bugs. Had a couple of fast fixes in the first few weeks then nothing for months. Stay well away.

  2. Good lord, these comments are full of horse sh*t. This entire article is super outdated too. I’ve had nothing but GREAT experiences with luminous themes. The updated disclaimer in this article scared me but I decided to bite the bullet and buy from Luminous themes anyway. BEST DECISION OF MY LIFE. i purchased their new Apollo theme, and as a startup, its made my life so much easier. I’ev tried themes from other providers (Baamboo studio, webfire…) and Apollo is by far the best one I’ve used. It seems very well integrated in Weebly and isn’t jarring when you first install it (can’t say the same about webfire’s templates…). The customer support from Luminous that I’ve received was INCREDIBLE which is why I’m so pissed at these comments and this blog post. I sent in a ticket through their helpdesk software, wondering if i could customize the highlight color of the page. Within literal MINUTES, one of their support persons by the name of Katie replies to me with a wonderful explanation on how to accomplish this. Literally within minutes. I don’t know who on earth these other commentors are talking about??? By far the best support ive ever received from a company. I’m 52 years old. I’ve dealt with
    a lot of companies in my lifetime so trust me when I say this is one of the best customer service experiences I’ve ever had. It’s a shame, truly, to spread such false misinformation about a company as good as this one. There aren’t many businesses left with as good of customer service as luminous themes.

    1. I was wondering the same thing. On trying to decide between this theme (Elixir) and another and not sure after reading these comments. Any insight would be helpful!

  3. Have you used the elixir theme at all? I have contacted support twice but now am only getting a bunch of spam from web developers and no answers from Luminous Themes themselves. Just trying to figure out how to change photos on the “slider” page and set up animated text.

  4. I am also having real problems with Luminous themes. I bought the Elixir theme a few weeks ago, re designed my website to use some of the features and it does look better. Problems begin when I started to use my weebly blog page, it just doesn’t work with elixir, every time i write a new post the content disappears when i publish. Any help would be much appreciated, support are just ignoringmy emails and tickets!

  5. You mentioned that ethereal was your favorite theme but have you tried their elixir theme? I used to use ethereal quite a bit but when elixir came out i decided to go for it because of their style page feature (my clients keep messing up the layouts i build for them in weebly, so their fixed layouts are a lifesaver). i loved ethereal but imo elixir is 1000% better. It just feels much more fluid, and they really improved on features. I feel like with elixir around, ethereal is obsolete unless they update it.

    Also I have absolutely no idea why people are complainiing about their support. Luminous themes provided the best support i have ever experienced from a company. I purchased the gold support package (i couldnt choose since i had to buy the developer version of their theme) and it literally lets you text them. i texted them a few questions about elixir and they literally replied in seconds. I’ve never seen a company that let s you text their developers. More companies should do this.

  6. We’ve had NUMEROUS issues with them as well….multiple emails with ZERO response. I received one or two responses in the beginning, right after I purchased Ethereal 2.0, then nothing. I even tried commenting on their blog to get their attention, but got no response. We’ve now installed Ethereal 6.0 on a brand-new site, but ONCE AGAIN THERE IS *NO* VIDEOPAGE HEADER TYPE. That’s the very reason we bought the theme in the first place! They have a beautiful page demonstrating it (, but nowhere is the option available in the Weebly Header Types. I’m no HTML expert, but I’ve been using Weebly for many years and I do know a few things about HTML, so I know how to choose from a dropdown list…there’s simply no video header option on the list, period. This is frustrating to no end. I’ve put in a ticket, but after reading the comments above, I have slim hopes of actually receiving a response from them. :::sigh::: this is just ridiculous, designing such beautiful themes and then providing zero support. “Take the money and run” does seem appropriate.

    1. For what it’s worth i have not had a single issue with their customer support…i used to use ethereal and i would get replies to my inquiries within a day, but when i bought elixir (with the gold support), i began getting replies in minutes (one of them was answered in seconds) by texting them. i don’t know what company you guys are buying your themes from but luminous themes has gone above and beyond for me…

  7. Our company has used Luminous for a year or two now and I love the Ethereal theme. However, I totally agree with you on their need to improve support. I used to communicate with them via email which worked well but about a month ago, they went to a ticket support system. Totally fine with me but I have had a ticket in processing for 2 weeks and no reply to a Facebook comment. It’s like they totally fell off the face of the earth. I hope they get it together because I really like their work. Fingers crossed.

    1. Support is horrible and extremely disappointing. I have had 3 critical issues since I installed the Aurora theme at the beginning of September 2016, and they have not responded to 6 emails in 3 month’s. They take your money and run. Horrible practice. It’s no wonder their prices are good. There is zero support.

      Patrick – If there is anything you can do to get through to them, please have them look for an [email protected] email from 11/28/16, which is my latest one. It’s very frustrating since I want to launch my site on Jan 1, 2017. One more thing, they did respond once in July on another question I had so I cannot believe my emails are going to their spam. Thanks for your help.

      1. Dang. Sorry to hear about your experience Michael…

        I will do my best to get in touch with someone there. In the meantime, if you need help with your site, shoot me an email with the description of your problems and I’ll see what I can do: (patrick at rapidweblaunch dot com)

        1. me too! As struggling start up the desicion to go with them is killing me re:

          Possibly the worst customer service of my life!! Trying so hard to be patient with these guys but the average response time has been about 2 weeks to a month and then when pressed with a clarification question, another 2 weeks to a month. Hiccup with the theme we chose with them started in may and still is not resolved. ..only problem is we have already built so much with it ahhhh Luminous help! Answer ! And help switch thus D- /F review

          Any insight or help is appreciated

          1. Yup, worst customer service experience of my whole customer life! After 4 months of building last spring we came up a mobile responsivity issue with the version and were unable to resolve it, essentially grounding our start up and forcing us to rebuild. I tried and tried to get help from them and was as polite as possible so as not to receive even less support. But after a few ‘monthly’ replies and promises that were never met from them. I gave up for a few months and had to go back to work. At around the 6 month mark I started making requests on their social media pages for some help please because this was ridiculous. The CEO of the company responded apologetically and then after 2 correspondences completely ignored me again, did not send promised update and ignored my final request for a refund…..Absolutely the worst customer experience of my life in any respect. If I could do more to ground them as they did me I would but it seems that ‘reviewing’ them is not super accessible….I’ve moved on of course but it still irkes me how much time i had to put in to be callously ignored and consistently lied to…rrrrr….LUMINOUS THEMES is a dud! No need to try and resolve this with them as I wouldn’t do any business with them again….just kinda wanted to vent a little so others don’t make the same mistake 😀

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